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EMERGENCY DEPARTMENT 24/7

At Optima Retail, we understand the importance of reliable and effective support and more when it comes to emergencies. That’s why we offer an emergency service available 24 hours a day, 7 days a week, 365 days a year. With our immediate attention, we guarantee that your needs will be met quickly and professionally, offering you the tranquility you deserve.

Uninterrupted availability

Our emergency service is designed to provide continuous support no matter the time or day. We know that problems can arise at any time, so we are prepared to respond quickly and efficiently. 

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Immediate attention

We are ready to take your calls and requests at any time of the day or night.

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Quick answer

We are committed to getting to your store in less than 4 hours from the moment we receive your call, minimizing waiting time and reducing the impact of the emergency on your operations.

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Qualified professionals

Our team of specialized technicians is always available to offer effective and high quality solutions, regardless of the nature of the problem.

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 immediate solutions

In emergency situations, every minute counts. Therefore, our priority is to offer quick interventions and immediate solutions to solve any problems that may arise.

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Quick diagnosis

We use advanced tools that together with our experience quickly identify the cause of the problem and determine the best solution.

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Effective reparations

We perform emergency repairs as efficiently as possible, ensuring that your equipment returns to work properly in the shortest time.

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Prevention of future problems

In addition to solving the current emergency, our technicians evaluate the general state of the equipment to identify and address possible future problems, improving the reliability and performance of your operations.

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